AUSTIN, Texas--(BUSINESS WIRE)--AffiniPay, a leader in legal practice management software, integrated payments, and embedded fintech solutions for professionals, has announced the release of its 2025 Legal Industry Report, offering insights into the rapid evolution and innovation within the legal industry. This year’s report highlights key trends around the adoption of emerging technologies, including Generative AI, the growing importance of financial wellness, and the evolving dynamics of remote and hybrid legal work post-pandemic.
The report shares results of AffiniPay’s annual survey of over 2,800 legal professionals and is authored by AffiniPay’s own Niki Black, who, after a decade practicing law, now bridges technology and legal practice at AffiniPay, sharing industry insights internally and educating lawyers on tech-driven efficiencies. The report explores legal professionals' experiences with AI adoption, ethical and practical challenges of new technology, efficiency-boosting tools, remote work trends, and the impact of online billing on profitability and productivity. The findings offer a clear snapshot of the industry’s current technology landscape and the trends shaping its future, including:
- AI Adoption in Law Firms is at an Inflection Point – While individual generative AI usage among individual legal professionals is increasing (31% in 2024 vs. 27% in 2023), firm-wide adoption of legal-specific generative AI tools has been slower, with many still in the exploratory phase. However, 29% of firms not yet using AI plan to adopt it by the fall of 2025.
- Focus on Driving Profitability and Efficiency – Firms using automated time tracking, billing, and online payments are seeing significant benefits, with 59% collecting significantly more fees through online payments and 36% saving 1–5 hours per month using payroll and accounting software.
- Generative AI’s Business Impact Beyond Legal Work – AI is being leveraged beyond legal research, with 54% using it for drafting correspondence, 47% for brainstorming, and 46% for general research. AI is also enhancing financial decision-making and workflow automation.
- Remote Work is the Norm, But Security Concerns Persist – 76% of legal organizations have adopted cloud-based remote working tools, but firms remain concerned about cybersecurity (61%) and data privacy (65%), highlighting the balance between flexibility and risk. The most commonly adopted tools included video conferencing (79%), e-signature (78%), and e-filing (76%).
“It’s always inspiring to see how legal professionals are adopting technology and leveraging it to enhance their practice,” said Niki Black, Principal Legal Insight Strategist at AffiniPay. “This year’s report offers a powerful glimpse into the legal industry's future, and I’m thrilled to share the valuable data and market trends we’ve uncovered.”
Generative AI tools are transforming everyday legal tasks and changing law firms' operations. The report highlights how legal professionals embrace online solutions to streamline workflows, improve productivity, and reduce manual workloads, allowing them to spend more time on legal practice. AffiniPay continues to lead innovation in the space, recently announcing AffiniPay IQ bringing AI capabilities to MyCase and Docketwise. MyCase Document Summaries helps firms save time by generating concise summaries of key document points, while MyCase Text Editing improves clarity by suggesting rewording and refining tone. Docketwise IQ Text Editing enhances written communications, offering AI-driven options for adjusting style, tone, or organizing notes. Looking ahead, LawPay and CASEpeer IQ are set to launch later this year, further expanding AffiniPay’s AI-powered tools designed to support operational growth in law firms.
This news follows AffiniPay announcing its inaugural conference, Kaleidoscope, on September 2-4, 2025, in Austin, Texas. Those wishing to attend Kaleidoscope 2025 can express interest in reserving their seat today.
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About AffiniPay
AffiniPay is a market leader in practice management software and online payments for professionals serving legal, accounting, architectural, engineering, and construction firms. AffiniPay has been recognized as one of Inc. 5000’s fastest-growing companies for 13 years in a row. Each of its brands leads the market it serves with solutions purpose-built by industry, including LawPay, MyCase, CASEpeer, Docketwise, CPACharge, and AffiniPay for Associations. AffiniPay’s solutions are trusted by more than 245,000 legal & accounting professionals with more than 150 strategic partnerships and endorsements, including the American Bar Association and the American Institute of Certified Public Accountants. Visit affinipay.com to learn more.
About LawPay
LawPay is the industry leader in legal payments with the broadest range of payment options such as Pay Later, eCheck, and surcharging. LawPay provides a cost-effective solution for more than 55,000 law firms around the U.S. and Canada. LawPay is recommended by all 50 state bars, 60+ local and specialty bars, and the ABA as a vetted and approved payment solution for the legal industry. LawPay is also the ALA’s Exclusive VIP Partner for Payment Processing. Learn more at lawpay.com.
About MyCase
MyCase, an AffiniPay company, is complete legal practice management software designed for the modern law firm. MyCase covers the entire client lifecycle with Lead Management, Case Management, Billing and Invoicing, and Robust Reporting. It includes market-leading features such as integrated Payments, 2-way text messaging, and the MyCase Client Portal to centralize client communication and share files securely. In 2022, MyCase was acquired by AffiniPay, the parent company of LawPay, the market-leading legal payments platform. The AffiniPay family of brands includes MyCase, CASEpeer, Docketwise, and LawPay. Learn more at www.mycase.com.
About CASEpeer
CASEpeer, an AffiniPay company, is the leading practice management solution built for personal injury law firms. Designed with input from leading plaintiffs’ attorneys, CASEpeer offers industry-leading best practices and support. Since 2016, the company has focused on providing plaintiff law firms with visibility across operations, from case management and calendaring to employee performance, pipelines, and profitability. In 2022, CASEpeer was acquired by AffiniPay, the parent company of LawPay, the market-leading payments platform. The AffiniPay family of brands includes CASEpeer, MyCase, Soluno, Docketwise, LawPay, and Woodpecker. To learn more about CASEpeer, visit CASEpeer.com.
About Docketwise
Docketwise, an AffiniPay company, is the #1 rated all-in-one immigration software and case management for immigration lawyers. It modernizes immigration practice with multilingual intakes that dynamically generate complete immigration applications based on answers to simple questions. In addition, Docketwise provides a comprehensive suite of case management features, including invoicing, calendaring, secure messaging, task management, case tracking, CRM, and more. Docketwise is trusted by thousands of immigration lawyers and practitioners across the United States. In 2022, Docketwise was acquired by AffiniPay, the parent company of LawPay, the market-leading payments platform. The AffiniPay family of brands includes Docketwise, MyCase, Soluno, CASEpeer, LawPay, and Woodpecker. Learn more at docketwise.com.
